Viper Smart Start System VSS4000

Bought this system to warm up my car before getting in during the winter. First of all, the command to start my vehicle works MAYBE 50% of the time. Secondly, there is no confirmation on whether your vehicle received the command or not, so generally, I trudge through the snow only to be surprised to find my truck still icy and unstarted. I've had to resort to using the keychain remote starter (instead of my iPhone) which completely negates the purpose of this overpriced piece of garbage. AVOID at all costs.


Just wanted to update my review....since my initial review above, Viper has released a new version of the software which now sends a confirmation back to you if your vehicle has received the command. This is night and day difference as compared to the old software. I would not hesitate to recommend thie Viper SmartStart system to anyone and am changing my review to 4 stars. (Minus 1 star for cost).

Bought this 3 days ago at a local Best Buy and they installed it. Toatal after activating system $586.00 not a problem at all because I was so excited about this awesome piece of technology. The installer and I tested the unit before I left and it worked as advertised and I felt happy I purchased it. Happiness quickly turned to frustration when the next morning it was 30 degrees at 5AM when I get up for work and tried to start my suv and after 15 attempts nothing. Later that day I tried again and it worked. Confused but opptomistic I tried again the next morning and again it did not work. Sorry to say this is a waste of money. Great Idea!!!! flawed system. Hopefully I will be returning system for a regular key fob system and will get my $105 back from Viper for the 3 year activation service. If money isn't refundable this might be a really big scam.....Buyers Beware!!!

I was debating ovoiding this product since the reviews seemed pretty bad, but Im glad I decided to go with this unit. I have had it in for about 3 weeks and it has worked 100% of the time - It has yet to miss a remote start from my office or house, I have also started it from the mall when I was shopping over the Christmas season. Every feature works great - I highly suggest this system to anyone who has a smartphone and wants a remote start.